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Vol.20 No.2

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Abstract

Diverse disciplines such as information science, cognitive science, and industrial design are actively engaged in the website evaluation research efforts. Information scientists emphasize the importance of user-centered and user-friendly website design, which is also easy to use. This idea is based on the understanding that the users and the designers are diffrerent ste of people. In addition, information scientists consider the practice of maximally incorporating uer inputs during the website design stage to be very important guideline. However, this study is based on a newly emerging population of website users who are also designers. 218 study participants evaluated the web sites that they designed in comparison to the websites designed by others. According to the survey data analysis, the study participants considered the content delivery, design simplicity, design consistency, and link access of the websites to be equally important from both users' and designers' perspectives. However, the content organization, rich content, and screen composition were underestimated from users' point of view.

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Query logs are online records that capture user interactions with information retrieval systems and all the search processes. Query log analysis offers an advantage of providing reasonable and unobtrusive means of collecting search information from a large number of users. In this paper, query logs of NAVER, a major Korean Internet search service, were analyzed to investigate the information seeking behavior of NAVER users. The query logs were collected over one week from various collections such as comprehensive search, directory search and web document search. It is expected that this study could contribute to the development and implementation of more effective web search systems and services.

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This thesis is the study of the relationship between school libraries and academic achievement. This thesis defines research areas between school libraries and academic achievement, analyzes the representative related thesis, and them partly applies meta-analysis methodology. This thesis present research sciences, research methodologies, statistical techniques, and research pursuit pertinent to Korea for the sceitific research between school libraries and academic achievement. In the future, to develop school libraries in the long term, in-depth academic research must be developed. The focus of the research should include the MLS and Ph.D. thesis of education of information and library as a subject matter' field to analyze the relationship between school libraries and academic achievement.

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Research papaers on the service quality, which began with the manufacturing industry in many Northern Europe at the end of 1970, have been found since the companies became much concerned about the level of services they offered. Libraries can not be an exception to this situation. It is absolutely necessary to find a way to develop a competitive strategy to offer a high level of services to those who use libraries. The purpose of study to evaluate the quality of library services by applying "SERVQUAL" and "SERVPERF" of evaluating service quality and to determine which of these 2 methods is better in terms of measuring library services. The study also investigated the relationship between the service quality and user satisfaction.

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A public information system is being expanded, along with the advance of information technology, to strengthen national competitiveness and provide people with better services. And there also is a growing need for the better performance of that system, as a tremendous amount of public finacial resources is invested in that. To address that need, it's required to make an evaluation of its efficiency on a regular basis to identify its problems and make it work better. The purpose of this study was, accordingly, to examine the quality of data and services provided by the Work-Net, a Web-based public employment information system. The subjects in this study were 102 users of it, and the system was evaluated in terms of content, accuracy, timelines, display format, ease of use and customer support. For data analysis, t-test and one-way ANOVA were implemented to find out the general characteristics of the users, and to see whether or not their view was different according to the type of information they searched for. The findings of this study are expected to lay some foundation for intensifying the efficiency of the public and private employment information systems.

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Recently, the organizations related to cultural contens are gradually expanding access to cultural contents for general public through the distributed network. However, since cultural contents have different characteristics than general contents, the objects of cultural contents seldom contain the words generally used for organization and seach of information. If the cultural contents system is created without any consideration of such differences, we cannot effectively identify and search resources. Moreover, because the names, expressions and meanings are different between matadata elements of various cultural contents, it is very difficult to interconnect or share information between different systems. In order to solve these problems, proper organization and management of metadata is vital. In this study, we have comparatively analyzed the data elements of each format based on Dublin Core, EAD, VRA, CDWA, CIMI, and Object ID, the metadata formats approached from various aspects in the cultural contents area. Through this study, we tried to provide the basic materials for integration of cultural contents by securing interoperability of different meta formats.

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The purpose of this study was to provide suggestions for the effective management and user services of electronic journals in university libraries. In order to do that literature reviews, case studies and survey questionaries were conducted. The case studied involved six university libraries, which were analyzed based on accessing, cataloging and user services. Questionaries consisting of forty-seven items in eight parts, including selection and subscription of electronic journals were distirbuted to the librarians who were in charge of managing electronic journals. Following an analysis on the survey, quidelines for effective management and user services of electronic journals were suggested.

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Abstract

The purpose of this study was to provide suggestions for the effective management and user services of electronic journals in university libraries. In order to do that literature reviews, case studies, and survey questionnaires were conducted. The case studies involved six university libraries, which were analyzed based on accessing, cataloging and user services. Questionnaires consisting of forty-seven items in eight parts, including selection and subscription of electronic journals were distributed to the libratians who were in charge of managing electronic journals. Following an analysis on the survey, guidelines for effective management and user services of electronic journals were suggested.

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THe most significant part of this study is in developing an experimental model of user-friendly PDL. This study proposes both theoretical(conceptual) and physical(operational) mocels. The thepretical model includes the analysis on various factors and the relationships among factors which have a serious impacts on the design, building, and managing of PDL. And the physical model shows the detailed structure and process which could be useful for both PDL designers and managers. also provided is the images of mahor user interfaces, of which a PDL would be developed on the basis of the basis of the proposed mocel in near future.

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This research suggesrs the method of standardizing terms for raising the dffectiveness of information retrival. Especiallly for web search, I propose the proper terms which they will use in retriveal by surveying and analysing the related terms abour information retrieval interface. The proper terms will solve the eqyivocaiton for user and increase the retrieval effectiveness. And I think the proposed terms will be used to standard data for designers who are construct the user interface systems.

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The purpose of this study is to provide library users with the effective way of use on academic library and its collection. In order to achieve this purpose the menu structure and question contents appearing at the FAQs of academic library Website were analyzed. And also, guidelines for effective use of a university library via FAQ at different access stages were proposed. It is expected that the result of this study can help both a Web designer to the development and implementation of efficient library FAQs and a creator of a library use guidebook.

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The electromic records management systems must create and maintain reliable and authentic records because such records can be easily duplicated, manipulated, altered, and revised. The goal of this study is to propose the strategies for maintaining authenticity of electronic records and to produce some baselines for developiing the trusted record management systems. Therefore, the study is to identify and define the cpncept of an electronic record and the nature of authenticity; ti establish the principles for ensuring the long-term preservation of authentic electronic records; to suggest the methods for describing electronic records in order to maintain audit trail; to propose the mechanisms for maintaining reliable and authentic electronic records; ti analuse the Korean standards related to dlectrinonic document management sstems; and to discuss future challenges for maintaining the authenticity.

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This study explores a user as a customer and analyzed a customer centered contents service based on the customer value and custoner satisfaction. This study showed that revisit of the site and content purchase are strongly affected by contents quality, service and cost. Especially, the ratio of satisfaction of the the complaint-response time and customer support system in cpnparison to the quality and cost factors was low. Therefore, library and infprmation center meed to improve the contents service in terms of customer relations.

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The purpose of this research is to suggest a theoretical base and guideline for the national scientific and techmical information ivfrastructure of the national scientific technology. And the obhective of this study is to contribute ti strengthen the need of the building of the national scientific and technical information center and provide operation programs and vision toward information center which will be established later. This study suggesrs a plan and strategy which make it possoble to conduct functions asthe national repository, clearinghouse, and portal gateway of the electronic resource and propose apace program fpr the optimal building construction. Therefore, the contents of this study cover the building of the national scientific and technical information center as well as the basic plan of scale and space progran, validity analysis of site location and environment

Journal of the Korean Society for Information Management