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대학도서관 이용자의 도서관불안 측정과 분석

Measurement and Analysis of the Library Anxiety among Academic Library Users

정보관리학회지 / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2006, v.23 no.3, pp.205-221
https://doi.org/10.3743/KOSIM.2006.23.3.205
장혜란 (상명대학교)
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초록

대학도서관 이용자의 도서관불안을 측정하여 분석하기 위하여, A대학교 도서관이용자를 체계적으로 표집하여 설문조사(LAS)를 수행하였다. 707명의 도서관이용자로부터 수집된 데이터의 기초통계를 분석하여 불안의 정도를 파악하고 선행연구 결과와 비교하였으며, 성별, 학년, 전공계열, 도서관방문빈도, 도서관이용교육과 도서관불안과의 관계를 분석하였다. 도서관불안을 나타내는 LAS 점수는 2.55점이고, 성별, 학년별, 전공계열별로 차이가 있다. 도서관이용교육은 도서관직원으로 인한 도서관불안을 감소시키며, 도서관방문빈도의 증가에 따라 도서관불안이 감소하는 것으로 나타났다. 특히 정서적 장벽으로 인한 불안은 학년이 높고, 도서관방문빈도가 증가할수록 감소되는 것으로 나타났다. 분석 결과에 기초하여 도서관불안을 해소할 수 있는 방안을 제시하였다.

keywords
도서관불안, 대학도서관이용자, 이용자배경, 도서관이용교육, 도서관불안척도, library anxiety, academic library users, user background, library instruction, library anxiety scale

Abstract

To investigate the present states and analyze the library anxiety among academic library users, A University library users sampled systematically and surveyed. Data collected from 707 students are analyzed and compared with the previous studies. The average LAS score is 2.55 and show differences in sex, grade levels, and major areas of study. Library use instruction reduces anxiety subscale of barriers with staff. Library anxiety is also differed according to the frequency of library visit. Especially, the anxiety subscale of affective barriers is decreased according to the grade level and frequency of library visit. Based on the results, recommendations are suggested to overcome the library anxiety.

keywords
도서관불안, 대학도서관이용자, 이용자배경, 도서관이용교육, 도서관불안척도, library anxiety, academic library users, user background, library instruction, library anxiety scale

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