바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

공공도서관 지적자본 평가지표와 성과의 인과관계 연구

A Study on the Cause and Effect of Assessment Index of Intellectual Capital and Performance of the Public Library

정보관리학회지 / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2011, v.28 no.4, pp.279-307
https://doi.org/10.3743/KOSIM.2011.28.4.279
박성우 (전남대학교)
장우권 (전남대학교)
  • 다운로드 수
  • 조회수

초록

공공도서관의 경쟁우위와 지속성 유지를 위한 내적 원동력은 지적자본이다. 지적자본은 내부구성원의 역량, 구성원들이 형성하는 조직구조, 이용자 및 이해관계자의 협력으로 맺어지는 인적자본, 구조자본, 사회자본으로 구성된다. 이 연구의 목적은 지적자본 구성요소인 인적자본, 구조자본, 사회자본에 관한 배경이론을 토대로 공공도서관 지적자본 평가를 위한 기초자료를 제공하고 동시에 실험적 평가모형을 개발하는 데 있다. 이를 위해 지적자본의 배경이론을 토대로 공공도서관의 지적자본의 해석과 평가지표를 도출하였다. 또한 실증적 분석을 통해 지적자본 구성요소와 성과의 인과관계를 밝히고, 최적화된 지적자본 평가모형을 제시하였다.

keywords
공공도서관, 지적자본, 인적자본, 구조자본, 사회자본, public library, intellectual capital, human capital, structural capital, social capital, public library, intellectual capital, human capital, structural capital, social capital

Abstract

Intellectual capital is the driving force for the competitive advantage and durability of the public library. This asset consists of the library members’ competences, the organizational structure constructed by the members, and the interrelationships among the people sharing the same interests. These are called human capital, structural capital and social capital in the respective order. The purpose of the study was to provide foundational information for the public library’s intellectual capital assessment as well as creating an experimental assessment model. It analysed the three characteristics of the capital, which generated an assessment index. In addition, it identified the relationship between the components of the intellectual capital and performance were discovered through empirical study to improve the assessment system.

keywords
공공도서관, 지적자본, 인적자본, 구조자본, 사회자본, public library, intellectual capital, human capital, structural capital, social capital, public library, intellectual capital, human capital, structural capital, social capital

참고문헌

1.

문헌정보학용어사전 편찬위원회. (2010). 문헌정보학 용어사전:한국도서관협회.

2.

박성우. (2009). 사회자본과 공공도서관의 사회적 영향에 관한 고찰. 한국문헌정보학회지, 43(2), 215-231.

3.

윤희윤. (2009). 국내 공공도서관 경영평가의 동향과 지향성. 한국문헌정보학회지, 43(2), 29-51.

4.

이찬구. (2005). 정부출연 연구기관 평가에서 지적자본 모형의 적용 필요성. 한국행정학보, 39(1), 195-217.

5.

정병은. (2006). ‘노가다’의 사회자본 형성과 한계-건설일용근로자의 연결망, 신뢰, 호혜성. 사회연구, 7(2), 9-38.

6.

최규환. (2001). 가치이론에 관한 학제적 고찰: 소비자 행동에의 적용경위 검토를 중심으로. 경영논총, 22, 21-39.

7.

ETRI. (2005). 지적자원보고서 2004. 한국전자통신연구원.

8.

永田治樹. (2004). 利用者.住民の選好意識と公共図書館サービスの評価. http://www.kc.tsukuba.ac.jp/monograph/monograph02.pdf.

9.

Aabo, Svanhild. (2005). The Role and Value of Public Libraries in the Age of Digital Technologies. Journal of Library and Information Science, 37(4), 205-211.

11.

Alder, S. Paul. (2000). Social Capital: the Good, the Bad, and the Ugly, In Knowledge and Social Capital: Foundation and Application:Butterworth Heinemann.

12.

Allen, L. Byrce. (1996). Information Tasks: Toward a User-Centered Approach to Information Systems:Academic Press.

13.

Asonitis, Stefanos. (2010). An Analytic Hierarchy Approach for Intellectual Capital: Edvince for the Greek Central Public Libraries. Library Management, 31(3), 145-161.

14.

Berryman, Jennifer. (2005). Sustaining Communities: Measuring the Value of Public Libraries:State Library of NSW.

15.

Bontis, Nick. (1999). Managing Organizational Knowledge by Diagnosing Intellectual Capital: Farming and Advancing the State of the Field. International Journal of Technology Management, 18(5), 433-462.

16.

Bordoni, Luciana. (2000). Library's Unified Information System and Advanced Library Services. Campus-wide Information System, 17(3), 94-98.

17.

Bourdieu, Pierre. (1986). Forms of Capital, In Handbook of Theory and Research for Sociology of Education:Greenwood.

18.

Brooking, Annie. (1997). The Management of Intellectual Capital. Long Range Planning, 30(3), 364-365.

19.

Bundy, Allen. (2003). Vision, Mission, Trumpets: Public Libraries as Social Capital (1-19). NSW Country Public Libraries Association Conference. NSW.

20.

Chan, C. Donna. (2006). Core Competencies and Performance Management in Canadian Public Libraries. Library Managing, 27(3), 144-153.

21.

Davenport, H. Thomas. (1997). Information Ecology: Mastering the Information and Knowledge Environment:Oxford University Press.

22.

Edvinsson, Lief. (1997). Intellectual Capital Realizing Your Company's True Value by Finding Its Hidden Brainpower:Harper Collins Publishers.

23.

Edvinsson, Leif. (1996). Developing a Model for Managing Intellectual Capital. European Management Journal, 14(4), 356-364.

24.

Gorman, Michael. (2000). Our Enduring Values: Librarianship in the 21st Century:ALA.

25.

Grootaert, Christian. (2001). Thierry V. Understanding and Measuring Social Capital: a Synthesis of Finding and Recommendations from the Social Capital Initiative. .

26.

Hillenbrand, Candy. (2005). Public Libraries as Developers of Social Capital. Aplis, 18(1), 41-60.

27.

Hillenbrand, Candy. (2005). A Place for All: Social Capital at the Mount Baker Community Library, South Australia. Aplis, 18(2), 41-60.

28.

Kang, Sung-Choon. (2009). Intellectual Capital Architectures and Ambidextrous Learning: a Framework Resource Management. Journal of Management Studies, 46(1), 65-92.

29.

Kostagiolas, A. Petros. (2008). Intangible Assets for Academic Libraries: Definitions, Categorization and an Exploration of Management Issues. Library Management, 30(6), 419-429.

30.

Kranich, Nash. (2001). Libraries Create Social Capital. Library Journal, 126(4), 40-41.

31.

Linn, Mott. (2008). Organizational Culture: an Important Factor to Consider. The Bottom Line: Managing Library Finances, 21(3), 88-93.

32.

Marr, Bernard. (2000). Defining Intellectual Capital: a Three-Dimensional Approach. Management Decision, 43(9), 114-1128.

33.

Pablos, Patricia Ordonez. (2004). Measuring and Reporting Structural Capital Lessons from European Learning Firms. Journal of Intellectual Capital, 5(4), 629-647.

34.

Pierce, B. Jennifer. (2003). Measuring Intellectual Capital: a Valuation Strategy for Library and Information Centers. Library Administration and Management, 17, 28-32.

35.

Putnam, D. Robert. (1993). The prosperous community: Social Capital and Public Life. The American Prospect, 13, 35-42.

36.

Putnam, D. Robert. (2000). Bowling alone: The collapse and Revival of American Community:Simon & Schuster.

37.

Segageldin, Ismail. (2001). Defining Social Capital: an Integrating View, In Social Capital: a Multifaceted Perspective:World Bank.

38.

Sheng, Xiaoping. (2007). Developing Knowledge Innovation Culture of Libraries. Library Management, 28(1), 36-52.

39.

Sveiby, E. Karl. (1997). The New Organizational Wealth: Managing and Measuring Knowledge-Based Asset:Berrett-Koehler Publishers.

40.

Web Junction. (2009). Competency Index for the Library Field:OCLC Online Computer Library Center.

정보관리학회지